One Platform, One Login: How Downs ICT Became UniFi Certified

At Downs ICT, we've always believed good technology should get out of the way. It should be reliable enough that you stop thinking about it, simple enough that you actually use every feature you paid for, and joined-up enough that your network, your cameras, and your doors all speak the same language.

That belief is exactly why we went all-in on Ubiquiti's UniFi platform — and why we're proud to share that Downs ICT is now UniFi certified.

Here's what that means for you.

Why UniFi?

For years, business technology was a patchwork. Your Wi-Fi came from one vendor, your security cameras from another, and your door access from a third. Three apps. Three logins. Three support numbers. Three things to break independently — usually at the worst possible moment.

UniFi changes that. It brings networking, video surveillance, and access control into a single, unified ecosystem — managed from one clean interface, on one dashboard, with one consistent experience whether you're at your desk or on your phone at the beach.

We chose to specialise in UniFi because it delivers something rare: enterprise-grade capability without enterprise-grade complexity (or enterprise-grade pricing).

Networking that just works

Everything starts with the network. If the foundation is shaky, nothing built on top of it can be trusted.

UniFi networking gives our clients:

• Rock-solid Wi-Fi with seamless roaming, so devices stay connected as people move through a building — no dropouts walking from the front office to the warehouse.
• Smart, scalable switching that grows with your business. Add a few staff or a whole new site, and the system scales cleanly.
• Powerful security and segmentation — keeping guest traffic, staff devices, point-of-sale systems, and IoT gear safely separated.
• A single pane of glass to see exactly what's happening on your network in real time, with insights that used to be the preserve of big-budget IT departments.

The result is a network you can actually rely on — and one we can monitor and manage remotely to catch issues before you even notice them.

Cameras: UniFi Protect

Once the network is solid, video surveillance becomes effortless. UniFi Protect is Ubiquiti's surveillance platform, and it's a genuine standout.

• Crisp, high-resolution footage that's actually useful when you need it — not a pixelated blur.
• Local-first storage, so your footage stays on-site and under your control, with no mandatory monthly cloud subscription just to review what happened.
• Instant, remote access to live and recorded video from the same UniFi app you use for everything else.
• Smart detections that tell the difference between people, vehicles, and animals — cutting down the false alerts that make most camera systems exhausting to live with.

Whether it's a single shopfront or a multi-building site, Protect scales without the licensing headaches that plague traditional CCTV.

Access: secure doors, simple control

The final piece is UniFi Access — modern door entry and access control that ties straight into the same ecosystem.

• Keyless entry via card, fob, PIN, or mobile phone — no more cutting keys or chasing down the one staff member who has the master.
• Granular control over who can go where, and when. Grant access in seconds; revoke it just as fast when someone leaves.
• A complete audit trail of every entry, so you always know who came and went.
• Camera integration, so a door event and the video of it sit side by side — invaluable for security and peace of mind.

When access control lives on the same platform as your cameras and network, the whole becomes far greater than the sum of its parts.

So what does "UniFi certified" actually mean for you?

Certification isn't a badge we hang on the wall. It's a commitment.

Becoming UniFi certified meant our team invested the time to learn the platform deeply — the networking fundamentals, the surveillance design principles, and the access control best practices that separate a system that works from a system that works brilliantly.

For you, it means:

• Designs that are done right the first time — properly specified, properly sized, and built to last.
• Faster, smarter support, because we know this platform inside out.
• Confidence that the people installing and managing your technology genuinely understand it.

"We got certified because our clients deserve a partner who's mastered the gear, not just unboxed it." — Marc, Director, Downs ICT

Ready to unify your technology?

If you're tired of juggling disconnected systems — or you're planning a new fit-out, an upgrade, or a move — let's talk about what a single, unified UniFi platform could do for your business.

Get in touch with the team at Downs ICT today. One platform. One login. One partner who's certified to get it right.