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Complete IT Partner
IT services built for Toowoomba business
From the service desk to the cloud — managed IT, cyber security, business phones, Microsoft 365 and enterprise networking, delivered by a certified local team. Fixed monthly pricing, no surprises.
Fixed Monthly Packages
Managed IT Services
Predictable monthly pricing with enterprise-grade tools. We become your outsourced IT department — monitoring, maintaining and supporting your systems so problems get fixed before they slow your team down.
- Microsoft 365 licensing & management
- Huntress EDR/ITDR endpoint security
- RMM monitoring & automated patch management
- Unlimited local remote & on-site support
- Fixed per-user or per-device pricing
What's included, every month
Protect Your Business
Cyber Security
Ransomware, phishing and data breaches are the number-one threat to small business. We build layered protection around your people and your data — and monitor it around the clock so an incident is stopped, not discovered weeks later.
- Huntress Managed EDR & ITDR (24/7 MDR)
- Dark-web credential monitoring
- Security-awareness training for staff
- Automated patching & vulnerability management
- CyberCert SMB1001 Silver certified practices
Why it matters
The majority of cyber incidents hitting Australian SMBs start with a stolen password or a phishing email — not a sophisticated hack. Layered security and staff training stop the vast majority before they cause damage.
Every managed client gets Huntress EDR included — not sold as an expensive add-on after something goes wrong.
Modern Phone Systems
VOIP & 3CX Phone Systems
Need to replace an outdated PABX? 3CX is an open-standards IP PBX offering complete Unified Communications out of the box — suitable for any business size or industry, at a fraction of traditional costs.
Truly mobile
Answer your office phone anywhere with the 3CX app for iOS, Android, Windows & macOS.
Enterprise reporting
Call recording, advanced telemetrics and exceptional voice quality.
Contact-centre ready
Advanced contact-centre features out of the box for any industry.
Open standards
A true open-standards IP PBX — no vendor lock-in.
Certified Partner
3CX & Yeastar certified
We're a certified 3CX Bronze Partner and authorised Yeastar partner — and through our sister company ClearCall we own the Australian VoIP carriage over the NBN. That means we control call quality and support end to end, with no third-party finger-pointing when something goes wrong.
Productivity Suite
Microsoft 365
Microsoft 365 brings the familiar Office desktop apps together with business-class email, shared calendars, Teams chat and video conferencing. We handle setup, migration and ongoing management so your team can work smarter, from anywhere — securely.
- Email & tenant migration with zero-drama cutover
- Teams, SharePoint & OneDrive configuration
- Multi-factor authentication & conditional access
- Licence right-sizing to control cost
- Ongoing management & user support
Secure by default
A Microsoft 365 tenant is only as safe as it's configured. We lock down every deployment with MFA, conditional access and sensible sharing policies — closing the gaps attackers rely on.
Backup included: Microsoft doesn't back up your 365 data the way most people assume. We add third-party backup so your email and files are genuinely recoverable.
Scalable Infrastructure
Cloud Services
We're your cloud operations team. From migration to day-to-day management, we handle your cloud infrastructure so you can focus on running your business — secure, scalable and always available.
- Cloud migration & server consolidation
- Hosted infrastructure & virtual servers
- Backup & disaster-recovery planning
- Cost monitoring & right-sizing
Always available
Downtime costs money and reputation. We design cloud environments with resilience and recovery built in — so a failed drive or a spilled coffee never means a lost day of trading.
UniFi Full-Stack Design
Business Networking
Slow Wi-Fi costs you productivity every single day. As a Certified UniFi Full Stack Professional (UFSP), we design and install enterprise-grade Wi-Fi, switching and firewall solutions for Toowoomba businesses of every size — one platform, one login, fully managed.
- Site survey & heat-mapped Wi-Fi design
- Ubiquiti UniFi switching, Wi-Fi & gateways
- Segmented networks & guest Wi-Fi
- Firewall & VPN configuration
- Optional UniFi Protect security cameras
Real result
An accommodation client had constant guest Wi-Fi complaints from an ageing consumer router. We replaced it with a managed UniFi network covering every room and common area.
Guest Wi-Fi complaints dropped to zero.
Extend Your IT Team
Co-Managed IT
Already have an internal IT person or team? We work alongside them — filling skill gaps, covering leave, and providing after-hours support. Keep control of your IT while gaining the depth and tooling of a full managed service provider.
- Overflow & project support
- Leave & after-hours coverage
- Specialist skills — networking, voice, security
- Access to enterprise RMM & security tooling
You keep control
Co-managed IT isn't about replacing your team — it's about backing them up. Your people stay in the driver's seat; we bring the depth, tools and second set of hands when it counts.
Not sure where to start?
Let's find the right fit for your business
Book a free 30-minute IT review. We'll look at what you've got, where the risks are, and what's worth changing — no obligation, no jargon.