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Downs ICT + ClearCall

Everything your new business needs to get started

Starting a business is hard enough. The Business Launch Pack gives new businesses a professional foundation from day one β€” website, email, phone and SEO setup handled properly by one provider, in one package.

What's Included

One provider. One package.

Professional website

Clean, mobile-friendly website with hosting included

Business email

Microsoft 365 Business Premium with your domain

Business phone system

Local number and 3CX cloud phone extensions

SEO setup

Foundational SEO, Google Analytics and Search Console

Setup & support

Professional setup and ongoing local support

Package Options

Choose the package that fits

You can upgrade or add services as your business grows. Choose Lite if you're a sole trader who needs the basics, Standard for the best balance of website, phone, email and SEO, or Pro if you're launching with a small team or need more call handling.

Business Launch Lite

Best for sole traders and micro businesses

$229 /month ex GST

plus $999 setup ex GST

Website pages
1-page starter website
Hosting
Included
SEO setup
Foundational SEO setup
Google Analytics & Search Console
Included
Sitemap submission
Included
Business phone number
1 local number
3CX phone extensions
1 extension
Microsoft 365 Business Premium
1 user
Business email
Included
Call routing
Basic routing and voicemail
Website edits
Up to 30 mins/month
Support
Basic support
Enquire about Lite (opens in a new tab)

Business Launch Pro

Best for small teams

$549 /month ex GST

plus $2,795 setup ex GST

Website pages
Up to 7-page business website
Hosting
Included
SEO setup
Enhanced SEO with basic competitor keyword review
Google Analytics & Search Console
Included
Sitemap submission
Included
Business phone number
1 local number
3CX phone extensions
5 extensions
Microsoft 365 Business Premium
5 users
Business email
Included
Call routing
IVR/menu, call queue, business hours and after-hours routing
Website edits
Up to 1 hour/month
Support
Priority support for website, phone and Microsoft 365
Enquire about Pro (opens in a new tab)

Pricing note: All prices exclude GST. Final pricing may vary depending on domain requirements, Microsoft 365 licensing, phone number availability, call usage, website content, integrations and any custom setup requirements.
SEO disclaimer: The included SEO is foundational setup only. It does not guarantee first-page rankings, traffic volume or a specific number of leads. Ongoing SEO, content creation, backlink building and paid advertising are available separately.

In Detail

What you get

Professional website

The package includes a clean, mobile-friendly website suitable for startups, sole traders, tradies, consultants and professional service businesses.

  • Home page
  • About section
  • Services section
  • Contact form
  • Click-to-call button
  • Google Maps embed
  • Mobile-friendly design
  • SSL certificate

Foundational SEO setup

This is foundational SEO setup, not guaranteed rankings. It helps Google understand and index your website properly.

  • Basic keyword research
  • SEO-friendly page titles
  • Meta descriptions
  • Heading structure
  • Clean page URLs
  • Image alt text
  • Sitemap setup
  • Google Search Console & Analytics setup
  • Basic local SEO setup

Business phone system

ClearCall provides a business phone number and 3CX cloud phone extension so your business can answer calls professionally from mobile, desktop or web app.

  • Local business number
  • Optional number porting
  • 3CX mobile app
  • Desktop/web client
  • Voicemail to email
  • Business hours routing
  • After-hours voicemail
  • Basic call routing

Microsoft 365 Business Premium

Microsoft 365 Business Premium provides professional business email, Office apps, Teams, OneDrive, SharePoint and important security features.

  • Business email
  • Outlook, Word, Excel and PowerPoint
  • Teams
  • OneDrive
  • SharePoint
  • Multi-factor authentication
  • Basic security setup

Who It's For

Built for new and growing businesses

  • New businesses
  • Sole traders
  • Consultants
  • Tradies
  • Professional services
  • Startups opening their first office
  • Small teams wanting a professional setup from day one

Local Toowoomba-based support

Real people, real support. We understand the Toowoomba and Darling Downs business community.

One provider for everything

Website, phone, email and Microsoft 365 all from one team. No juggling multiple providers.

Scalable as you grow

Start with Lite or Standard, then add users, phone extensions and pages as your business grows.

Common Questions

Frequently asked questions

Is SEO included?

Foundational SEO setup is included. This helps your website be indexed and understood by search engines. Ongoing SEO, blogs, backlink building and paid advertising are available separately.

Can I use my existing domain?

Yes. We can help connect your existing domain or register a new one if needed.

Can I keep my existing phone number?

In most cases, yes. We can assist with number porting if the number is eligible.

Is Microsoft 365 included?

Yes, the package includes Microsoft 365 Business Premium licences depending on the selected package.

Can I add more users later?

Yes. Additional Microsoft 365 users, phone extensions and website pages can be added as your business grows.

Is this suitable for a business with staff?

Yes. The Standard and Pro packages are designed for businesses with multiple users or small teams.

Ready to launch your business properly?

Talk to Downs ICT and ClearCall about the Business Launch Pack.