Managed IT Services
Fixed monthly pricing covering helpdesk, patching, monitoring, and Microsoft 365 management.
Managed ITHome / IT Support Highfields
Highfields, QLD
IT support for Highfields & the Toowoomba Range
Downs ICT provides local IT support to homes and businesses in Highfields, Meringandan, Cabarlah, and the surrounding Toowoomba Range area. We are based in Toowoomba and our engineers know the area — no interstate call centres, no overseas helpdesks.
Services in Highfields
What we offer in your area
Cyber Security
Huntress EDR, usecure security awareness training, and CyberCert SMB1001 certification support.
Cyber securityCloud Services
Azure migration, cloud backup, and Azure Virtual Desktop for Highfields businesses.
Cloud servicesNetworking
Structured cabling, Wi-Fi design, and managed firewall for homes and businesses in Highfields.
NetworkingWhy Downs ICT
A local team that comes to you
We're a Toowoomba-based team, not a call centre. When you call, a real person answers — and when something needs hands on, we come out to Highfields.
- On-site and remote support across the Toowoomba Range
- Huntress EDR cyber security on every managed plan
- Certified UniFi Full Stack Professional (UFSP)
- CyberCert SMB1001 Silver certified
Areas we cover
- Highfields
- Meringandan
- Cabarlah
Not on the list? Ask us — we cover Toowoomba and the wider Darling Downs.
Local IT support, just up the range
Book a free IT review and we'll come to you.