Fast, Secure
Business Networks
Built to Last.
As a Certified UniFi Full Stack Professional (UFSP), we design and install enterprise-grade Wi-Fi, switching, and firewall solutions for Toowoomba businesses — then manage them so you never have to think about your network again.
Complete Network Solutions
From Design to Management
We handle every layer of your network — wireless, switching, firewall, and ongoing management — so your team stays connected and your data stays secure.
Business Wi-Fi Design & Installation
Dead zones and slow Wi-Fi cost your business productivity every day. We design and install UniFi wireless networks that deliver consistent, fast coverage across your entire premises — from single offices to multi-site deployments.
- Site survey and RF planning
- UniFi access point installation
- Guest network segmentation
- Seamless roaming across access points
- Ongoing monitoring and management
Switching & VLAN Design
A well-designed network separates your traffic intelligently — keeping VoIP, servers, workstations, and guest devices on their own segments. We design and deploy UniFi switching infrastructure that is secure, fast, and scalable.
- UniFi managed switch deployment
- VLAN design and segmentation
- QoS for VoIP and video
- Link aggregation (LAG/LACP)
- Structured cabling coordination
Firewall & Security Gateway
Your firewall is the first line of defence between your business and the internet. We deploy and configure UniFi Security Gateways and Dream Machines with IDS/IPS, traffic inspection, and geo-blocking to protect your network.
- UniFi Dream Machine / USG deployment
- Intrusion Detection & Prevention (IDS/IPS)
- DNS filtering and content control
- Site-to-site VPN for multi-location businesses
- Remote access VPN for staff
Network Monitoring & Management
We do not just install and disappear. Every managed network client gets 24/7 monitoring, proactive alerts, and remote management through the UniFi console — so we catch problems before your staff notice them.
- 24/7 network health monitoring
- Proactive alerts and incident response
- Remote configuration and troubleshooting
- Monthly performance reports
- Firmware and security update management
Network Solutions for Every Environment
Office Buildings
Multi-floor coverage with seamless roaming, VLAN segmentation for staff and guests, and centralised management.
Retail & Hospitality
High-density Wi-Fi for customer-facing environments, POS network isolation, and guest portal with branding.
Warehouses & Industrial
Long-range coverage for large open spaces, ruggedised access points, and reliable connectivity for handheld scanners.
Multi-Site Businesses
Unified management across all locations, site-to-site VPN, and consistent security policies from a single console.
Managed Secure Gateway Packages
Business internet, managed firewall, UniFi CyberSecure and ongoing support in one monthly subscription.
Choose the right managed secure gateway package for your business. Each package combines business-grade NBN, a professionally managed UniFi firewall, UniFi CyberSecure protection, static IP addressing, monitoring and Downs ICT business support.
All packages are designed and managed by Downs ICT, a UniFi Full Stack Professional certified provider.
Secure Business Gateway 500
Best for: Small to medium businesses that need fast business internet, a managed firewall and stronger network protection.
A managed secure gateway package that combines a 500/200 business NBN connection, UniFi Dream Machine Special Edition firewall, UniFi CyberSecure threat protection, static IP addressing, remote monitoring and business-hours support.
- 500/200 business NBN connection
- Static IP address
- UniFi Dream Machine Special Edition firewall
- UniFi CyberSecure threat protection
- Managed firewall configuration
- Secure remote access VPN setup
- Firewall rules and traffic control
- Firmware and security update management
- Remote monitoring
- Monthly network health check
- Business-hours support
- Hardware replacement while under active subscription
Secure Business Gateway 500 Plus
Best for: Businesses that need added resilience, failover readiness and stronger operational continuity.
Includes everything in Secure Business Gateway 500, with added failover support and enhanced monitoring for businesses that rely heavily on internet, cloud systems, VoIP phones and remote access.
- Everything included in Secure Business Gateway 500
- 4G/5G failover support configuration
- Failover readiness testing
- Enhanced remote monitoring
- Priority business-hours support
- Additional firewall policy review allowance
- Improved continuity for VoIP, cloud apps and critical systems
- Recommended for businesses where internet downtime causes major disruption
4G/5G hardware, SIM cards and mobile data services may be billed separately unless specifically included in the client agreement.
Secure Business Gateway 500 Premium
Best for: Businesses that want a more complete managed network security package with additional support, review and reporting.
Includes everything in Secure Business Gateway 500 Plus, with additional support allowance, quarterly security review and more proactive network management.
- Everything included in Secure Business Gateway 500 Plus
- Quarterly network and firewall security review
- Quarterly CyberSecure policy review
- Quarterly network health summary
- Higher support allowance
- Advanced firewall rules review
- Guest Wi-Fi and network segmentation review
- Remote access VPN review
- Recommended for businesses with higher security, compliance or uptime requirements
Speeds are subject to NBN technology type, site eligibility, line capability and network conditions. The 500/200 service is generally suited to eligible FTTP locations. CyberSecure improves network protection but does not guarantee complete protection against all cyber threats. Hardware remains the property of Downs ICT during the agreement term unless otherwise agreed in writing. Package pricing, inclusions and availability may vary depending on site requirements, service qualification and installation complexity. 4G/5G failover hardware, SIM cards and mobile data services may be billed separately unless specifically included in the client agreement.
Compare Managed Secure Gateway Packages
| Feature | Gateway 500 | Gateway 500 Plus | Gateway 500 Premium |
|---|---|---|---|
| 500/200 business NBN | Included | Included | Included |
| Static IP address | Included | Included | Included |
| UniFi Dream Machine SE firewall | Included | Included | Included |
| UniFi CyberSecure | Included | Included | Included |
| Managed firewall configuration | Included | Included | Included |
| Secure VPN setup | Included | Included | Included |
| Remote monitoring | Standard | Enhanced | Enhanced |
| Monthly network health check | Included | Included | Included |
| 4G/5G failover support | Optional add-on | Included configuration support | Included configuration support |
| Quarterly security review | Not included | Optional add-on | Included |
| Quarterly firewall policy review | Not included | Optional add-on | Included |
| Support level | Business-hours support | Priority business-hours support | Priority support with higher support allowance |
| Recommended for | Small to medium businesses | Businesses needing failover readiness | Businesses needing stronger security review and proactive management |
Optional Add-ons
Every business is different. Downs ICT can tailor your managed gateway package with additional services depending on your site, users and risk profile.
Add-ons may be quoted separately depending on site requirements, hardware needs and service complexity.
What Is UniFi CyberSecure?
UniFi CyberSecure adds enhanced threat protection and content filtering to supported UniFi gateways. It helps detect and block known online threats, suspicious traffic, malware domains, phishing websites and risky web categories before they reach your business network.
CyberSecure is most effective when configured as part of a properly designed UniFi network. As a UniFi Full Stack Professional certified provider, Downs ICT can help configure CyberSecure, firewall rules, remote access, network segmentation and content filtering in a way that suits your business.
CyberSecure improves network protection, but no firewall or security product can guarantee complete protection against every cyber threat. It should be used alongside endpoint protection, Microsoft 365 security, backups, staff awareness and good password practices.
Key Benefits
- Helps block known online threats
- Improves intrusion detection and prevention
- Adds enhanced web content filtering
- Helps reduce access to risky or inappropriate websites
- Supports better protection for cloud systems, VoIP phones, business devices and guest Wi-Fi
- Provides regularly updated threat intelligence
- Adds another layer of protection at the internet gateway
- Helps reduce business risk from unsafe browsing and malicious traffic
Standard Internet vs Managed Secure Gateway
| Feature | Standard Internet Plan | Downs ICT Secure Business Gateway |
|---|---|---|
| Internet connection | Internet service only | 500/200 business NBN included |
| Firewall | Basic router or modem | UniFi Dream Machine SE managed firewall |
| Security filtering | Limited or not included | UniFi CyberSecure threat protection |
| Static IP | Often optional | Included |
| VPN remote access | Usually not configured | Secure VPN setup included |
| Monitoring | Limited provider monitoring | Remote monitoring and monthly health check |
| Support | ISP support only | Downs ICT business support |
| UniFi expertise | Not usually included | Designed and managed by a UniFi Full Stack Professional certified provider |
| Business outcome | Connectivity only | Managed, secure and supported network gateway |
Common Network Problems We Help Fix
If your business is dealing with unreliable Wi-Fi, slow internet, dropouts, poor coverage or security concerns, the issue is often the network design rather than just the internet plan.
Who We Work With
Our networking and managed firewall solutions are ideal for businesses that rely on stable internet, secure systems, cloud applications and reliable communications.
How We Work
Network Review
We review your current network, internet connection, Wi-Fi coverage, firewall, devices and business requirements.
Recommendation
We recommend a practical solution that suits your site, users, applications, security needs and budget.
Deployment
We configure and deploy your network equipment, firewall policies, Wi-Fi, internet connection and security settings.
Ongoing Management
We monitor, maintain and support your network so it continues to perform reliably.
Enterprise Performance
Without the Enterprise Price
Ubiquiti's UniFi platform delivers the same performance and features used by large enterprises — centralised management, advanced security, and hardware-grade reliability — at a price point that makes sense for SMBs.
- Single pane of glass management for all devices
- Hardware built for 24/7 commercial use
- Scales from 5 to 500+ users without re-architecting
- No per-device licensing fees
- Deep integration between Wi-Fi, switching, and firewall
Ready for a Network That
Actually Works?
Book a free network assessment with our certified UniFi team in Toowoomba. We will audit your current setup and give you a clear plan to fix the gaps.